Intermittent Store Performance Issues
Posted: Sat Apr 16, 2022 11:23 am
Intermittent Server Performance Issues
The Shift4Shop team has received a response from Microsoft regarding the cause of the intermittent outage issues some of our merchants have been experiencing.
Microsoft has identified some of its Azure servers as experiencing hard drive issues that can impact Shift4Shop stores. Some of our merchants may experience intermittent downtime or latency, while others may not have any issues at all.
Microsoft is working to fix the problem on their end. In the meantime, we are monitoring server performance and can mitigate performance issues by rebooting servers when needed. We will continue to keep you updated as this situation resolves.
Coops
The Shift4Shop team has received a response from Microsoft regarding the cause of the intermittent outage issues some of our merchants have been experiencing.
Microsoft has identified some of its Azure servers as experiencing hard drive issues that can impact Shift4Shop stores. Some of our merchants may experience intermittent downtime or latency, while others may not have any issues at all.
Microsoft is working to fix the problem on their end. In the meantime, we are monitoring server performance and can mitigate performance issues by rebooting servers when needed. We will continue to keep you updated as this situation resolves.
Coops